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Technical Writer

Web Development,

Varna, Bulgaria

Role overview

SEPA Cyber is a Fintech company powered by the best of human and machine intelligence that ensure highly innovative modular products, compliant with the strictest quality and security standards, excellent UI/UX adapted products, with competitive pricing. In the forthcoming years, our primary goal is to be always on the cutting edge of innovation.

Responsibilities & Duties

  • Prepare client resources and educational materials, including videos, demos, tutorials, training materials, guided tours, general & technical overview, and FAQs.
  • Research, write, edit, and revise content that is both engaging and accessible to user personas with both non-technical and technical backgrounds.
  • Publish weekly release notes to internal and external stakeholders with information on product updates, releases, and fixes.
  • Drive documentation consistency and continuously update content with current information.
  • Collaborate with internal teams, including Development, Engineering, Quality Analysis, Product Management, Product Marketing and Customer Enablement.
  • Produce high-quality documentation for web-based applications.
  • Contribute with team collaboration between Development, QA, Product Management, and other groups to plan, research, write, and revise printed and online documentation, including general overviews, tutorials, installation/configuration instructions, training class materials, and API documentation.
  • Gather information by working closely with engineers and writers, reading design documents and specifications, and using pre-release software to write software documentation.
  • Update existing docs to reflect changes to functionality.
  • Edit existing developer-written content in preparation for publication.
  • Create documentation plans and schedules.
  • Create and update documentation and help systems for minor and major releases.

Qualifications

  • At least 2 years of work as a Technical Writer or other Technical Position.
  • Strong writing, production, and technical editing skills.
  • Very strong analytical skills and ability to operate in a fast-paced environment with evolving project requirements and priorities.
  • Excellent communication and teamwork skills, including willingness and ability to consult with subject matter experts from engineering, support, and product management.
  • Perfect command of the English language.
  • A familiarity with API documentation for NET APIs.

What you will get in return:

• Career path
• Meaningful projects
• Knowledge sharing
• Latest technologies

Work & Life Balance
• Diverse working environment
• Team buildings and office parties
• Additional holidays for loyal employees
• Charity and volunteer activities

Perks to Enjoy
• Health insurance & health check
• Food vouchers
• Multi sports card
• Employee referral bonus program

Join us today.

If you believe that you are the right fit to our team, please apply by sending a CV in English.