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Key Account and Onboarding Manager



Istanbul, Turkey

Role overview

SEPA Cyber Technologies is looking to fill the role of Software Key Account and Onboarding Manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.

Responsibilities & Duties

  • Proactively manage Action Plans within client onboarding organization, including opening of action plans, issue and severity identification, identify milestones, oversight of plan tasks, validation, manage chain of approvals and closure
  • Taking action on problems resolving addressing potential impacts
  • Design and hold meetings with various stakeholders
  • Communicate clear priorities to vendor agencies/internal development teams and tracks delivery dates to plan resting phases in accordance to the global project plan
  • Organize end-to-end project Establish process to prioritize work on problem areas
  • Analyze project success vs challenges, and improve on processes to make each new project more successful than the last


  • Deal with front office, back office trade capture teams, control areas, IT and clients
  • Problem solving, the ability to understand interpret complex problems, issues and supporting data, then translate them into useable solutions management
  • High attention to detail and strong imitative

What you will get in return..

• Career path • Meaningful projects • Knowledge sharing • Latest technologies

Work & Life Balance

• Diverse working environment • Team buildings and office parties • Additional holidays for loyal employees • Charity and volunteer activities

Perks to Enjoy

• Health insurance & health check • Food vouchers • Employee referral bonus program